Privacy & Cookies Policy

Privacy & Cookies Policy

1. Introduction

At Real Health Supplements LTD, we are committed to protecting your privacy and handling your personal data transparently and securely. This Privacy & Cookies Policy explains how we collect, use, and protect your information when you visit our website: www.realhealthpowders.com.

By using our website, you agree to the terms outlined in this policy.

2. Who We Are

Real Health Supplements LTD
4 Banbridge Road, Gilford, Co. Down, BT63 6DJ
Company Number: 10597931
VAT Number: GB295123106
Email: contactus@realhealthpowders.com

We are a UK-based company specializing in the wholesale supply of health and nutritional powders.

3. What Information We Collect

We may collect the following types of personal information:

  • Name, email address, and phone number (e.g. via contact forms)

  • Company name and address (for trade customers)

  • Purchase and order details

  • Website usage data (e.g. through cookies and analytics)

  • IP address and browser information

We do not store payment details on our servers. Payments are securely processed through third-party gateways.

4. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide customer support

  • Process orders and manage accounts

  • Improve our website and customer experience

  • Send service-related emails (order updates, account notifications)

  • With your consent, send marketing updates or newsletters

5. Sharing Your Information

We never sell or rent your data. We may share your information with trusted third parties only when necessary, such as:

  • Payment processors (e.g., Stripe, PayPal)

  • Delivery and logistics partners

  • IT and website service providers

  • Legal or regulatory authorities, if required by law

6. How We Store and Protect Your Data

Your data is securely stored using industry-standard protections, including SSL encryption on our website. We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law.

7. Your Data Rights

Under UK GDPR and data protection laws, you have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates

  • Ask for your data to be deleted (“right to be forgotten”)

  • Object to or restrict data processing

  • Withdraw consent at any time (for marketing communications)

To exercise any of these rights, please contact us at contactus@realhealthpowders.com

8. Cookies Policy

What Are Cookies?

Cookies are small text files stored on your device to help websites function properly, remember your preferences, and gather usage data.

Types of Cookies We Use

  • Essential cookies – Required for core site functionality

  • Analytics cookies – Help us understand how users interact with the site (e.g., Google Analytics)

  • Marketing cookies – Used to deliver relevant ads (if applicable)

Managing Cookies

You can manage or disable cookies via your browser settings. However, please note that disabling some cookies may impact the functionality of our website.

You can also opt out of Google Analytics tracking by visiting:
https://tools.google.com/dlpage/gaoptout

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of other websites. We encourage you to review their privacy policies when you leave our site.

10. Changes to This Policy

We may update this policy from time to time. All changes will be posted on this page with an updated revision date. Continued use of the site signifies your acceptance of any changes.

If you have any questions or concerns about this Privacy & Cookies Policy, please contact us at:
📧 contactus@realhealthpowders.com